Returns & Exchanges
At Grande Cosmetics, we want you to be completely satisfied with your beauty results. If you are not happy with your purchase, we offer a 90-day money-back guarantee on all products purchased directly from our official store.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack Your Items
Securely place the products in their original packaging, attach the return label, and drop the package at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing